Business World Tip #148
Calling the woman or man who answers the phone "hun," "sweetie" or any other pet name is 1) disrespectful, 2) demeaning and 3) will get you treated like crap (in my office anyway). Generally speaking, anyone who answers phones for a living is only being nice because they have to. No one's main joy in life is talking professionally with strangers and taking messages.
The excuse, "she knows I don't mean anything bad by it!" is no excuse at all.
You expect to be treated like a professional. Treat your administrative staff like the professionals they actually are.
This relates to Business World Tip #96:
Do not tell the person who answers the phone that he/she has a "sexy voice." This is wrong and you should be made to feel horrible about it.
The excuse, "she knows I don't mean anything bad by it!" is no excuse at all.
You expect to be treated like a professional. Treat your administrative staff like the professionals they actually are.
This relates to Business World Tip #96:
Do not tell the person who answers the phone that he/she has a "sexy voice." This is wrong and you should be made to feel horrible about it.
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